Governance practices and IT management

Governance practices and IT management


Presentation of the governance practices and IT management, processes, organizational models and systems of services management, exposure of concepts and standards: COBIT 5, VallT 2.0, ISO/IEC 20000-1:2011 and ISO/IEC 20000-2:2012.


The course is recommended for people with coordination activities within departments of information technology, for IT managers, CIO, CEO, CISO, representatives of service and IT products providers.


  • Services Management
  • Government vs. Management
  • Services Management System (SMS)
  • Reference processes
  • IT Performance Measurement
  • Organization
  • Maximizing the value of the investment
  • Auditing IT Governance


Florin-Mihai Iliescu, CISA, CISSP

Florin-Mihai Iliescu is a certified information systems auditor and certified information systems security professional with the Info-Logic Silverline LLC, a graduate of the Polytechnic University of Bucharest, with over 10 years of experience in auditing, consulting and IT security.

Florin has coordinated and implemented processes to ensure business continuity for major banking and financial institutions, helped develop the questions and prepared the textbook for the preparation of the exam for computer systems certified auditor (CISA).


The course lasts two days.


TBA,  from 9:00 to 17:00.

Course registration is made by filling in the registration form. RBI will hold the course at its premises, providing specialized lecturers, study materials and catering.

At the end of the course, participants will be given a certificate, issued by RBI (under the aegis of the founding members: NBR and RBA), with 14 CPD credits.


Roxana Ivan
Tel.: 021.327.50.87
Mobile: 0748.886.839
Fax: 021.327.50.86