Produse si operatiuni financiar-bancare

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Payment Service Directive (PSD2) – 2018 will be a game-changing year for banks

                                    As PSD2, the revised Payment Services Directive will come into force early next year across the EU, the online payments and account information services market will open for new entrants, ending the banking …

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Cost Benefit Analysis and managing risks in implementing EU projects

OBJECTIVE The Cost Benefit Analysis is the main tool for estimating and evaluating the financial, economic and social development of major infrastructure projects. The main objective is to establish the extent to which the project contributes to economic and social …

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European Foundation Certificate in Banking (EFCB)

OBJECTIVE Program dedicated to young high school graduates, students in their final years or those who have been working for a short time in the banking system or any other interested person. The holder of the certificate is recognized as …

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DEBT COLLECTOR – COR code 421402

DEBT COLLECTOR[1]– COR code 421402 CERTIFICATE RECOGNISED AT NATIONAL AND INTERNATIONAL LEVEL! The debt collector has become a highly requested occupation in the labour market after the outbreak of the economic crisis. Financial and banking institutions, but also increasingly more …

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An Effective Management of Complaints

      OBJECTIVE The course is based on a positive view of customer complaints, which are regarded both as a measure of the service level, and as a mirror of internal malfunctions. The course is aimed at transferring a …